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Schmidt & Shaw
Work at keeping their customer's business.
The following are testimonials to this:
Testimonial #1:
Dear Steve, Bill, Mark and Mike,
I wanted to write this letter before time got away on me and other things pushed it aside.
As you know, I recently purchassed a 2004 Audi from your establishment.
From my initial contact with Bill, onto that with Steve, who tactfully delivered unpleasant news on my trade-in to just talking with Mark and finally dealing with Mike, you should all be very proud of the sales and service you deliver.
Being in the service industry myself, it is very comforting to be a customer for a change and receive the kind of caring and understanding that your company delivers. I can honestly say that purchasing a vehicle has always been something I never looked forward to with any sense of confidence or excitement. Until my contact with Schmidt & Shaw. You have made this whole transaction a very pleasant experience.
You can count on my future business and that of my family and anyone else I speak with.
Oh, and by the way, I love my car!!!
Yours truly Theresa
Testimonial #2:
Dear Mike and staff,
Thank you to the wonderful sales staff, and to all who made the purchase of our truck a fun experience. Your attention to our needs were very quickly taken care of and for that we are greatly appreciative. Have a great day!!
Yours truly Steve and Lynn.
Testimonial #3:
Ted & Staff,
I 'd once again like to thank you and the staff at Schmidt & Shaw for the courtesy and wonderful treatment I received in dealing with my tire problem. You have certainly demonstrated a sense of caring and compassion in dealing with a matter that was past the point where you had anyÊculpability . You stepped up to the plate and resolved the problem beyond any expectations I had and for that I am truly grateful. You have set yourselves apart from the rest of the field and have more than proved to me that you are truly the leaders in the used car business and the masters of servicing your customers. My car now rolls down the road ultra smooth and I am one happy motorist.
Thanks again for the great treatment, Regards, Bruce.
Testimonial #4:
Dear Mike,
We arrived home safely with our newly purchased little red truck from Schmidt & Shaw.
We were very impressed with the professional and caring manner demonstrated to us by you Mike, Steve, Dave and Darren. You and Ted are to be commended by your choice of Staff with their knowledge and attention to every detail which makes us happy customers.
The previous owner must have trained this truck well - it automatically stopped at Tim Horton's in Gravenhurst.
Thanks a million Mike for all the special treatment you gave us and we will do our best to advertise for you.
Myrna and Elgin.
Testimonial #5:
Morning gentlemen.
This e-mail is a little late, but better late then never. I had my car in for detailing during the Christmas holidays.
I am fully impressed by the quality of the work and the attention to detail. You guys did not miss a thing. Ol' Blue wasn't even this clean when it came of the line. I haven't seen a detailing service that matches the results that Schmidt and Shaw have obtained with my car. Now I need to match the outside to the inside.
Thanks again and it was a job very well done.
Sean
BARRIE'S FAVOURITE USED CAR DEALERSHIP!
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